Current as of 1 September 2024
Terms & Conditions
Your privacy is important to us at Verve. We respect your privacy regarding any information we may collect from you across our website.
Agreement to our legal terms
Personal Identification Information: Names, email addresses, job titles, company names, and any metadata from data sources that our clients provide access to, this may include but is not limited to: Names, descriptions, types, and other metadata relating to tables, columns, SQL queries, visualisations, and dashboards that are accessible through a customer’s data warehouse and other data sources they provide to us.
Usage Data: Information on how you use our platform, such as search queries and interactions.
Technical Data: IP addresses, browser types, and log information.
How do we use your information?
To provide and maintain our products and services.
To improve and personalise your experience.
For customer support and to respond to your inquiries.
For security purposes and to protect our services.
To comply with legal obligations.
How long do we keep your information?
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Do you share my information?
We do not sell your personal information.
Information may be shared with service providers who perform services for us, under strict privacy terms.
We may disclose information if required by law or if necessary to protect our rights.
What are my data privacy rights?
Under the GDPR, you have the following rights:
The right to access your personal data.
The right to rectification if your information is inaccurate or incomplete.
The right to erasure of your personal data.
The right to restrict processing of your data.
The right to data portability.
The right to object to processing.
Please visit the Official GDPR website for further definitions of these terms: https://gdpr.eu/
What data security measures do you have in place?
We implement a variety of security measures to maintain the safety of your personal information, including:
Encryption
Employee access controls
Secure software development practices.
We regularly verify your password has not been exposed in any known data breaches
Do you change this policy?
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
Further Questions?
If you have any questions about this Data Privacy Policy, please write to elliott@itsverve.com